Heaven's Home Children Empowerment Heaven's Home Children Empowerment Every Child | Every Right

Terms & Conditions

Heaven's Home Children's Empowerment (CBO)

Last updated: 01/01/2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your access to and use of the Heaven's Home Children's Empowerment website (hhce-kenya.org), including all content, features, forms, and services made available through it (collectively, the "Website"). These Terms also govern your engagement with us as a volunteer, donor, or program participant to the extent addressed below.

By accessing or using this Website, submitting a form, registering as a volunteer, or making a donation, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Website.

Heaven's Home Children's Empowerment ("Heaven's Home," "we," "us," or "our") reserves the right to update, modify, or replace these Terms at any time. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.

2. Who We Are

Heaven's Home Children's Empowerment is a community-based organization (CBO) operating in Kenya, dedicated to providing vulnerable children with access to education, safety, and care, while strengthening the families and communities around them. Our programs include education support, health and nutrition, child protection and welfare, residential care, family and community strengthening, vocational training, and related community initiatives.

3. Eligibility

By using this Website or engaging with our programs, you represent that you are at least 18 years of age, or that you are accessing the Website under the supervision of a parent or guardian who agrees to these Terms on your behalf.

Certain sections of our Website, including volunteer registration and donation forms, are intended for use by adults. If you are under 18, please do not submit personal information through these forms without the involvement of a parent or guardian.

4. Use of the Website

4.1 Permitted Use

You may use this Website for lawful purposes only, including learning about our programs, contacting us, registering as a volunteer, and making donations.

4.2 Prohibited Conduct

You agree not to:

  • Use the Website in any way that violates applicable local, national, or international law
  • Attempt to gain unauthorized access to any part of the Website, our servers, or our internal systems, including our Management Information System
  • Interfere with or disrupt the security, integrity, or performance of the Website
  • Upload or transmit viruses, malware, or any other harmful code
  • Use automated systems (bots, scrapers, or similar tools) to access or extract content from the Website without our express written permission
  • Submit false, misleading, or fraudulent information through any form on the Website, including the contact form, volunteer registration, or donation confirmation process
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Use the contact form, volunteer registration, or any other form for spam, unsolicited advertising, or any purpose unrelated to genuine engagement with our organization
  • Use any content, images, or materials from this Website to imply an endorsement, partnership, or affiliation with Heaven's Home that does not exist

We reserve the right to restrict or terminate access to the Website for any user who violates these Terms.

5. Donations

5.1 Nature of Donations

All donations made to Heaven's Home Children's Empowerment are voluntary contributions intended to support our programs and operations. Donations are generally non-refundable, except where required by law or at our sole discretion in cases of clear error (such as a duplicate or mistaken transaction).

5.2 Donation Process

Our Website allows donors to submit donation confirmations, including proof of payment, for administrative verification. Submitting a donation confirmation does not guarantee immediate processing; our team reviews and verifies each submission before it is recorded as confirmed.

5.3 Use of Funds

Donations are used to support our programs and organizational operations as described on our Website. Where a donor specifies that a donation should be directed toward a particular program or project, we will make reasonable efforts to honor that designation, but reserve the right to allocate funds where they are most needed if a specified program or project is fully funded, discontinued, or otherwise unable to receive the designated support.

5.4 Tax Considerations

We make no representation regarding the tax deductibility of donations in any jurisdiction. Donors should consult their own tax advisor regarding the tax treatment of any contribution made to Heaven's Home.

5.5 Bank Transfer Information

Bank transfer details published on our Website are provided for the sole purpose of facilitating legitimate donations. We are not responsible for transfers made to incorrect or fraudulent account details obtained from any source other than our official Website or direct communication from our organization.

6. Volunteering

6.1 Registration

Individuals interested in volunteering with Heaven's Home may register through our Website. Submitting a volunteer registration does not guarantee placement; our team reviews applications and reaches out based on organizational needs, safeguarding requirements, and the applicant's stated skills and availability.

6.2 Screening and Safeguarding

Given that our work involves direct engagement with vulnerable children, all volunteers are subject to background screening and safeguarding training requirements before being granted any access to children in our care. We reserve the right to decline, suspend, or terminate any volunteer's engagement at our sole discretion, particularly where safeguarding concerns arise.

6.3 Volunteer Conduct

Volunteers are expected to conduct themselves in a manner consistent with our safeguarding policies, values, and the trust placed in them by the children and families we serve. Any violation of our safeguarding standards may result in immediate termination of a volunteer's engagement and, where appropriate, referral to relevant authorities.

7. Intellectual Property

7.1 Our Content

All content on this Website, including text, images, logos, graphics, program descriptions, and design elements, is the property of Heaven's Home Children's Empowerment or is used with appropriate permission, and is protected by applicable copyright and intellectual property laws.

7.2 Limited License to Use

We grant you a limited, non-exclusive, non-transferable license to access and view the content on this Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this Website without our prior written consent, except where content is expressly made available for sharing (such as social media assets we explicitly provide for that purpose).

7.3 Photographs and Stories

Photographs, stories, and testimonials featured on this Website are used with appropriate consent from the individuals depicted or their guardians, where applicable. You may not use, reproduce, or repurpose these materials, particularly any content involving children, without our express written permission.

8. Third-Party Links and Services

Our Website may contain links to third-party websites or services, including partner organizations, payment or donation-related services, and social media platforms. We do not control and are not responsible for the content, accuracy, or practices of any third-party website or service. Inclusion of a link does not imply our endorsement of that third party.

9. Disclaimers

9.1 Website Provided "As Is"

This Website is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 No Guarantee of Accuracy

While we strive to keep information on this Website accurate and up to date, including program details, impact statistics, and organizational information, we make no representation or warranty as to the completeness, accuracy, or reliability of any content on this Website at any given time.

9.3 No Guarantee of Uninterrupted Access

We do not guarantee that this Website will be available at all times, free from errors, or free from interruption. We reserve the right to suspend, restrict, or discontinue any part of the Website at any time, without notice.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Heaven's Home Children's Empowerment, its staff, volunteers, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this Website, or from any content, transaction, or interaction conducted through it.

This limitation applies regardless of the legal theory on which a claim is based, and even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Heaven's Home Children's Empowerment, its staff, volunteers, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your violation of these Terms, your misuse of the Website, or your violation of any law or the rights of a third party.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information. By using this Website, you also agree to the terms of our Privacy Policy.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Kenya.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Heaven's Home Children's Empowerment regarding your use of this Website, and supersede any prior agreements or understandings, whether written or oral, relating to the same subject matter.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Heaven's Home Children's Empowerment (CBO)
Email: info@hhce-kenya.org
Phone: +254790611035
Address: Omoringamu, Nyasakia, Kisii - Kilgoris Rd.